Contact information

Contact Information

Last updated: November 11, 2026

If you have questions about CRUSPANDELOKI, your order, digital products, payments, refunds, access issues, or our website, you can contact CRUSPANDELOKI LLC using the information below.

Customer Support

For enquiries regarding:

Orders
Digital-product access
Download issues
Payment questions
Refund requests
Technical problems
Product information
General customer support

please contact:

contact@cruspandeloki.com

Response Time

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Messages received during weekends or public holidays will begin to be processed on the next business day.

Information to Include

To help us assist you efficiently, please include, where applicable:

Your full name
Email address used during checkout
Order number
Product purchased
Brief description of your question or problem

Screenshots or other relevant information may also help us investigate technical issues.

CRUSPANDELOKI Products

CRUSPANDELOKI creates and sells digital educational resources relating to:

Everyday dog feeding
Complete food
Homemade cooked treats
Bowl toppers
Feeding routines
Food records
Dog-kitchen organization
Digital PDF guides

Unless expressly stated otherwise, these products are digital.

No Physical Dog Products

CRUSPANDELOKI digital-product purchases do not include:

Dog food
Treats
Supplements
Ingredients
Bowls
Kitchen equipment
Pet accessories
Printed books

No Veterinary Services

CRUSPANDELOKI customer support does not provide individualized:

Veterinary diagnosis
Veterinary treatment
Prescription diets
Veterinary nutrition plans
Medical nutrition therapy

General Feeding Questions

Our guides may help customers understand:

The role of complete food
Feeding routines
Treats and extras
Bowl toppers
Food records
Kitchen organization

They are intended as general educational resources for healthy adult dogs.

Homemade Treats and Toppers

Recipes in our guides are complementary ideas.

They are not intended to replace a nutritionally complete main diet.

Fully Home-Cooked Diets

CRUSPANDELOKI does not formulate individualized complete home-cooked diets.

Customers interested in fully home-prepared feeding should seek appropriate professional guidance.

Puppies and Special Dietary Needs

General adult-dog recipe ideas may not be appropriate for:

Puppies
Pregnant dogs
Nursing dogs
Dogs with medical conditions
Dogs with allergies
Dogs on prescribed diets

Ingredient Questions

Customers remain responsible for confirming that ingredients are appropriate for their own dog.

For questions concerning allergies, medical conditions, or prescribed diets, customers should seek appropriate veterinary guidance.

Supplements

CRUSPANDELOKI customer support does not provide individualized supplement prescriptions.

No Guaranteed Health Results

CRUSPANDELOKI does not guarantee:

Weight loss
Better digestion
Allergy improvement
Improved coat condition
Disease prevention
Disease treatment
Any particular health outcome

Dog Health Information

You are not required to submit detailed veterinary or health records to receive standard customer support.

Please avoid unnecessarily sending:

Veterinary records
Diagnoses
Medication lists
Laboratory results
Prescribed diet records
Other detailed health information

Photographs and Privacy

You are not required to send photographs of your dog or home to receive general customer support.

If you voluntarily submit photographs, please avoid unnecessarily exposing:

Home addresses
Personal documents
Precise location information
Identifiable third parties
Other private information

Customer-Created Content

Customers retain ownership of their own original:

Feeding records
Recipe notes
Dog-care notes
Photographs
Kitchen-planning notes
Worksheets

Any separate promotional use would require appropriate authorization.

Intellectual Property Questions

For questions concerning:

Digital-product usage
Reproduction
Redistribution
Commercial use
Licensing
Copyright